7u7 bat's Privacy Policy

This privacy policy applies to users of the 7u7 bat platform. When you visit our website, create an account, or use our services, you agree to the terms of this policy. Our Terms and Conditions set out the general rules for using our services, and this privacy policy is an integral part of that document.

1 Definitions and Applicability

In this policy, "we", "us", or "platform" refers to 7u7 bat and its operating entity. "User", "you", or "your" refers to any registered or unregistered visitor.

This policy applies to all digital services of 7u7 bat — the website, mobile application, and any related channels. You may use this service if you are 21 years of age or older.

2 What Information Is Collected

7u7 bat collects user information through various methods. The types of information are described below:

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Payment details for deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank account)
• Any information provided at the time of account registration

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Page visit history while on the site
• Information collected via cookies and similar tracking technologies
• Login time, session duration, and activity logs

2.3 Information Received from Third Parties

In some cases, information may be received from trusted third parties for the purposes of identity verification, fraud prevention, or payment processing. This information is handled to the same privacy standards.

3 Purpose of Using Information

Collected information is used solely for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals — typically completed within 10–45 minutes
• Managing bonuses, promotions, and VIP benefits
• Providing customer support and resolving issues
• Detecting fraud and protecting accounts
• Improving services and analysing user experience
• Complying with applicable laws and regulations

We never sell or rent your information.

4 Rules for Sharing Information

7u7 bat may share information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing, identity verification, and technical operations. These partners are contractually required to follow our privacy standards.

4.2 Legal Obligations

We may be required to disclose information in response to court orders, lawful requests from government authorities, or to comply with applicable law. Only the minimum necessary information is provided in such cases.

4.3 Fraud Prevention

If financial fraud, money laundering, or any other illegal activity is suspected, information may be shared with relevant investigative authorities.

5 Cookies and Tracking Technologies

Our website uses cookies and similar technologies. A cookie is a small text file stored in your browser that helps improve site functionality and remembers your preferences.

• Essential cookies: Required to maintain login sessions and security.
• Functional cookies: Save your language selection and personal preferences.
• Analytical cookies: Analyse user behaviour to help improve our services.

You can disable cookies from your browser settings, but doing so may limit some functionality.

6 Data Security Measures

7u7 bat has put in place industry-standard technical and organisational measures to protect your information:

• SSL encryption — fully secure during data transmission
• Secure server infrastructure and regular security reviews
• Two-factor authentication (OTP)
• Data access restricted to authorised staff only
• Automated monitoring to detect suspicious activity

7 Data Retention Period

Necessary information is retained while your account is active. Even after an account is closed, certain information may be retained for the applicable period to meet legal obligations. Keeping financial transaction records for an extended period is a legal requirement.

8 Your Rights

As a user of the 7u7 bat platform, you have the following rights:

8.1 Right to Access Information

You may request to know what information we hold about you. We will provide it within the specified timeframe.

8.2 Right to Correct Information

If any information on your account is incorrect, you may request a correction. In some cases, verification documents may be required.

8.3 Right to Close Your Account

You may request to close your account at any time. For more details on responsible gambling options including self-exclusion, visit our Responsible Gaming page.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, let our support team know at any time. Essential service-related messages may still be sent.

9 Protection of Minors

7u7 bat strictly enforces a 21+ age policy. Our services are for individuals aged 21 or older only. Age is verified at the time of registration, and an identity verification process is also in place afterwards. If a minor attempts to create an account, that account will be closed immediately and no transactions will be considered valid.

10 Third-Party Services

Our platform integrates software from game providers such as Pragmatic Play, Evolution, JILI, and PG Soft. These third parties have their own privacy policies, and their terms may apply when using their services. 7u7 bat is not responsible for how third parties manage information.

11 Changes to This Policy

7u7 bat reserves the right to amend this privacy policy as needed. Users will be notified of significant changes by email or through the site. Continued use of the site after changes are made will be taken as acceptance of the updated policy. We therefore recommend revisiting this page from time to time.

12 Contact Us

If you have any questions or concerns about this privacy policy, please get in touch. Our support team is available 24/7 in Bengali and English.

• Live Chat: Direct chat support from any page on the website
• Email: [email protected]

To learn more about us, visit our About Us page. Our FAQ section may also be helpful for answers to common questions.